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HBO and The Ringer's Bill Simmons hosts the most downloaded sports podcast of all time, with a rotating crew of celebrities, athletes, and media staples, as well as mainstays like Cousin Sal, Joe House, and a slew of other friends and family members who always happen to be suspiciously available.
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Good service isn't enough anymore. Customer expectations are higher than ever, and the best support teams aren't just reacting, they're leading the conversation. In this episode, we discuss what top performers are doing differently to stand out. From showing genuine empathy to mastering problem-solving and knowing when to lean on AI, these are the skills that separate average teams from customer experience powerhouses. Tune in to learn how your team can adapt, communicate better, and deliver service that actually builds loyalty. Want to learn more? Check out this blog: https://onecoredevit.com/news-and-insights/customer-service/customer-service-skills-what-top-performers-do-differently-in-2025/ 🔍 customer service representative To learn more about CORE®, visit us at onecoredevit.com
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19 episodes
