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12 - The Family Business Tightrope: Balancing Tradition and Innovation with Sesame AI's Maya
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In this episode of Growing Up B2B, Ed Delia interviews the AI -powered character of Sesame AI, Maya. Maya explores the unique challenges and opportunities faced by family-owned businesses, particularly during generational transitions.
Maya highlights the importance of balancing tradition with innovation, open communication, and core values. She also discusses effective succession planning and the role of AI in enhancing customer interactions. The episode provides valuable insights for family businesses to thrive by leveraging their unique strengths and adapting to the evolving business landscape.
Learn more about Maya's work HERE.
Think you'd be a great guest on the show? Apply HERE.
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