Technology integration offers a significant benefit to companies and organizations that prioritize customer experience as a core component of their business operations, enabling them to maintain a competitive edge.

The delicate balance between optimization and deep connection to customers is where today’s marketplace will separate companies that succeed now from those that succeed in the long run.

It is time to ensure that you are flipping the script and prioritizing the experience and convenience of customer buying paths in your strategic growth decisions.

In this program, you will hear what it takes to design your tech stack for user experience, that big data is less important today than thick data (and what that means for your company), and that creating your company’s future relevance requires monitoring customer relationships in new ways.

Jess Dewell discusses AI and Intuitive Leadership with Krishna Raj Raja, Founder and CEO of SupportLogic, about the necessary elements to design customer experiences into the integration of new and emerging technologies, and why it is BOLD to future-proof your business by elevating customer experience.

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If you want to identify business bottlenecks, the necessary skills, the initial actions to take, the expected milestones, and the priorities for achieving growth, try the “Growth Framework Reset“ approach. This will help you keep learning and growing while working strategically on your business.

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You can get in touch with Jess Dewell on Twitter, LinkedIn or Red Direction website.