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In this episode, Ben introduces a straightforward model to help leaders give challenging feedback in a way that hopefully helps the receiver get on board with it.

He explains each of the parts of the model and shares practical examples to show how the model works in real conversations.

Ben also talks about common mistakes thoughtful leaders make, like softening the message too much or delaying feedback out of discomfort.

The episode links closely to The Useful Feedback Journal, which helps leaders process feedback they receive and builds their confidence in asking for feedback.

Resources mentioned in this episode:

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306 episodes