Share
))
HBO and The Ringer's Bill Simmons hosts the most downloaded sports podcast of all time, with a rotating crew of celebrities, athletes, and media staples, as well as mainstays like Cousin Sal, Joe House, and a slew of other friends and family members who always happen to be suspiciously available.
…
continue reading
Manage episode 510097017 series 3675608
Content provided by Nandi Dossou. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Nandi Dossou or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://staging.podcastplayer.com/legal.
In this new season of CS Shift, I delve into the transformative potential of artificial intelligence in customer success strategies.
The episode serves as the inaugural session of a four-part series entitled the AI Readiness Audit, where I outline a framework designed to critically evaluate the processes that underpin customer success.
In 12 minutes, you'll get:
- A framework to map every customer touchpoint and identify automation opportunities
- The health monitoring red flags that indicate AI-ready problems
- A Process Audit Scorecard that quantifies your readiness
- Real examples from teams who found 6-figure opportunities in their current workflows
This isn't about identifying what's broken. It's about understanding your starting point so you can chart the most effective path to AI transformation.
8 episodes
