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HBO and The Ringer's Bill Simmons hosts the most downloaded sports podcast of all time, with a rotating crew of celebrities, athletes, and media staples, as well as mainstays like Cousin Sal, Joe House, and a slew of other friends and family members who always happen to be suspiciously available.
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In this inspiring episode, aesthetic medicine expert and clinical director at Cosmedica Aesthetics, Chantal Mazzone, shares how empathy, leadership, and patient care intersect to create life-changing results. With over 20 years in the field, Chantal opens up about her unique journey from business school to nursing and how she built a thriving small business rooted in compassion and confidence. From restoring self-esteem through injectables to empowering her team with trust and positivity, this conversation reveals the human side of aesthetics — and the powerful transformations that happen when empathy leads the way.
Sound bites
"You see their whole world in many ways."
"Patients come to you, giving you a hug."
"You create a new person."
Chapters
00:00 Chantal's Journey into Aesthetic Medicine
05:16 The Importance of Empathy in Healthcare
06:41 Building a Patient-Centric Practice
08:12 Creating Connections with Patients
09:44 Advice for Small Business Leaders
Learn more about Cosmedica Aesthetics: https://www.cosmedicaaesthetics.com/
Learn more about The Empathy Collective: https://www.theempathycollective.com/
77 episodes
