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Is your recruitment problem… actually a culture problem?

In this solo episode, Jill Steeley shares the uncomfortable truth most clinical directors eventually discover: you cannot out-recruit a broken team environment.

If you’re constantly interviewing, raising salaries, offering bonuses, expanding your search radius—and STILL can’t fill (or keep) provider positions—this 15-minute episode will reframe everything.

What You’ll Learn

  • How broken team culture creates a never-ending recruitment loop
  • Why great candidates can feel dysfunction—and quietly walk away
  • How new hires absorb negative culture instead of fixing it
  • Why recruitment fatigue keeps you from repairing the real issues

The three foundations of culture repair:

  1. Clear, non-negotiable standards
  2. Transparent communication rhythms
  3. Fast, decisive action on toxic behavior

Jill also shares a powerful real-world example: an FQHC that went five years without recruiting a single doctor—until culture changed. Salaries stayed the same, schedules stayed the same… but retention and recruitment immediately improved.

If You’re a Clinical Director Who Inherited a Mess…

This episode will help you understand:

  • What’s actually driving your turnover
  • Why it’s not your fault—but it is your responsibility
  • How culture repair makes recruitment exponentially easier

New Resource

Clinical Director’s Survival Guide — Launching January

A step-by-step guide for your first 90 days: assessing your team, setting standards, addressing toxic behavior, and building a culture where recruitment becomes easy.

Get notified: jillsteeley.com

Key Takeaway

You cannot out-recruit a broken environment. Fix the culture first—and everything else gets easier.

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7 episodes