Manage episode 521312394 series 3699750
Is your recruitment problem… actually a culture problem?
In this solo episode, Jill Steeley shares the uncomfortable truth most clinical directors eventually discover: you cannot out-recruit a broken team environment.
If you’re constantly interviewing, raising salaries, offering bonuses, expanding your search radius—and STILL can’t fill (or keep) provider positions—this 15-minute episode will reframe everything.
What You’ll Learn
- How broken team culture creates a never-ending recruitment loop
- Why great candidates can feel dysfunction—and quietly walk away
- How new hires absorb negative culture instead of fixing it
- Why recruitment fatigue keeps you from repairing the real issues
The three foundations of culture repair:
- Clear, non-negotiable standards
- Transparent communication rhythms
- Fast, decisive action on toxic behavior
Jill also shares a powerful real-world example: an FQHC that went five years without recruiting a single doctor—until culture changed. Salaries stayed the same, schedules stayed the same… but retention and recruitment immediately improved.
If You’re a Clinical Director Who Inherited a Mess…
This episode will help you understand:
- What’s actually driving your turnover
- Why it’s not your fault—but it is your responsibility
- How culture repair makes recruitment exponentially easier
New Resource
Clinical Director’s Survival Guide — Launching January
A step-by-step guide for your first 90 days: assessing your team, setting standards, addressing toxic behavior, and building a culture where recruitment becomes easy.
Get notified: jillsteeley.com
Key Takeaway
You cannot out-recruit a broken environment. Fix the culture first—and everything else gets easier.
7 episodes