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What if the future of surveying isn’t about the tools you use, but the value you deliver? In this debut episode of The Surveying Shift, host Louis Blaxill (CEO, GoReport) sits down with Daniel Milligan MRICS, Chartered Surveyor and Managing Director of Frame Solutions, to discuss how the smartest firms are transforming not just with tech - but with purpose.
Daniel shares his experience helping firms define their business goals, eliminate inefficiencies, and scale with systems that actually work. Whether you're a solo surveyor or running a large consultancy, this conversation will help you sharpen your thinking around adoption, ROI, and staying competitive in an industry that’s evolving fast.
Tune in to understand how to work smarter, deliver greater value, and adopt technology that earns its place.
KEY TAKEAWAYS:
• Define business goals before adopting tech
• Diagnose inefficiencies to target real gains
• Start small, test, and scale strategically
• Use evaluation periods to measure ROI
• Look for digital solutions that reduce admin, not just digitise it
• Consistency is key when scaling survey teams
• Clients want real-time visibility, not fragmented updates
• Tech helps attract and retain top surveying talent
• Don’t get dazzled by features, demand proven results
• Smaller firms can benefit just as much - if not more - by going digital
BEST MOMENTS:
00:00:33. “Technology should earn its place solving real problems, delivering efficiency where it matters most.”
00:01:02. “Each episode, we give you the clarity and confidence to adopt the right digital tools.”
00:02:11. “Where do you think we are in terms of evolution of people adopting technology?”
00:04:44. “One of the key symptoms we find is people doing low value administrative tasks.”
00:07:00. “The essence of GoReport is to make sure that you spend less time on those low value tasks.”
00:09:02. “Start small and then scale up. Don’t jump the cart.”
00:13:03. “Software as a service turned into software but no service. I didn’t like that.”
00:20:01. “Tell me what you’ve done after last year. I want proven results, case studies, testimonials.”
00:22:26. “If I open a certificate or a cost report, it’s the same every time. That’s how you scale.”
00:26:00. “Smaller firms can have the same capability as someone that spent £1,000,000 on the portal.”
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