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How can business help solve society’s biggest challenges? Welcome to Take on Tomorrow, the award-winning podcast from PwC that examines the biggest problems facing society and the role business can—and should—play in solving them. Hosts Femi Oke and Lizzie O’Leary talk to industry innovators, tech trailblazers and visionary leaders from around the globe about timely topics: from the climate transition to AI and data; and from the future of food to how we build, move and power the world.
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The Business Consolidation Tactics for SaaS Leaders to Scale Multi-Brand Platforms - Josh McCarter
Service Business Mastery for Skilled Trades: HVAC, Plumbing & Electrical Home Service
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Welcome to the Service Business Mastery Podcast!
Visit our website for more episodes and insights! https://www.servicebusinessmastery.com
In this episode of the Service Business Mastery podcast, Tersh Blissett and Josh Crouch sit down with Josh McCarter, CEO of EverPro and Board Member at Compass, live from Service World Expo 2025. Josh shares how his background in SaaS and leadership at Mindbody shaped his work in the home services space. He explains how AI, automation, and smart software tools are helping contractors improve their operations and marketing. Josh also talks about the challenges of managing multiple brands, staying ahead of tech trends, and building strong leadership teams. Learn how choosing the right tools and leading with clarity can drive long-term business growth.
In this episode, here's what you can expect to learn:
How AI and automation are changing the way home service businesses run.
Why choosing the right software can make daily work easier and save time.
The risks of switching systems too fast and how to plan for long-term growth.
How strong leadership and clear vision help teams move in the same direction.
Simple ways to use tech tools and customer feedback to improve and grow.
Timestamps ⏰
[00:00] - Recap
[02:10] - Episode Introduction & Meeting Josh McCarter
[02:28] - Josh's Background in Technology & SaaS
[05:16] - EverPro's Focus on Home Services and Payments
[07:02] - Leveraging AI and Automation in Home Services
[09:51] - The Importance of Selecting the Right Software
[11:30] - Adapting to Changing Tech Trends in the Industry
[16:16] - Leadership and Leading Teams Through Change
[18:50] - The Role of Customer Feedback in Shaping Products
[29:01] - The Future of Home Services and AI Integration
[33:07] - Empowering Teams and Building Company Culture
If you found this conversation with Josh McCarter helpful, please leave us a review (5 stars would be greatly appreciated 😉). Links & References:
LinkedIn:
Website:
This episode is kindly sponsored by:
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Connect with us!
Join the Service Business Mastery Facebook group for more updates!
Visit our website: www.servicebusinessmastery.com
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