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Emotional intelligence is essential to great leadership. Taylor Scott breaks down the four components of EQ and how they impact team dynamics, performance, and leadership presence in hospitality.

Takeaways:

  • Strengthen self-awareness to lead with consistency under pressure
  • Read emotional cues to connect with empathy and intent
  • Manage relationships with balance to create team harmony

Want to connect directly with industry thought leaders like today’s guest? MAJC has built a community of hospitality professionals, where insights and tools help drive sustainable, profitable businesses. To get early access to the MAJC community, sign up at www.MAJC.ai.

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144 episodes