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How to Navigate Conflict with Confidence
Manage episode 483099450 series 3645880
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Conflict is inevitable on restaurant teams. What matters is how you respond. HopDov’s Annie and Molly explain why ignoring drama backfires—and how proactive, empathetic leadership helps young workers thrive.
Takeaways:
- Address small conflicts early to prevent escalation.
- Coach team members to work together respectfully, not perfectly.
- Offer actionable empathy: listen, then guide them forward.
Want to connect directly with industry thought leaders like today’s guest? MAJC has built a community of hospitality professionals, where insights and tools help drive sustainable, profitable businesses. To get early access to the MAJC community, sign up at www.MAJC.ai.
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