Longtime SBM friend Ryan Tabb recently joined Tim on the Small Business Matters Podcast. Ryan was an early graduate of the SBDC GrowSmart program (then called Fast Track) and a founding member of the SBM Mastermind Group. The Founder and CEO of Peachtree Junk Removal was working for a trash pickup company when he realized the demand for bulk item removal in metro Atlanta could support a small business. He created a business plan and launched Peachtree Junk Removal in 2009 with two employees. Fifteen years later, Peachtree has earned a reputation for exceptional customer service and professionalism. In this episode, Ryan shares his entrepreneurial journey spanning 25 years in junk removal and recycling. He offers insights on maintaining a standard of professionalism, the importance of building strong internal and external relationships, and using digital marketing to grow your customer base. Join us to learn how to leverage Google in your marketing efforts, why CEOs need to prepare for both success and setbacks, and how Ryan outcoached Kirby Smart. Episode Highlights: • What Matters to Small Business [0:2:45] • Journey to Junk Removal [0:04:53] • The Role of CEO [0:06:36] • Learning from Good and Bad Mistakes [0:08:18] • Generating and Retaining Customers [0:11:32] • Advice to New Business Owners [0:14:10] • Rapid Fire [0:15:51 • Takeaways [0:19:35] • Contact Information [0:20:24] • SBM News [0:20:50]