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In this episode of Smart Start Radio, hosts Eming Piansay and Sara Robertson speak with Zoe Moore, founder of Moore Consulting Agency and a leading expert in equity, diversity and inclusion (EDI) in the meetings and hospitality industries. Moore shares her personal journey from the U.S. Army to event planning and EDI advocacy, explains why using the full terms "diversity, equity and inclusion" matters, and introduces her "Insight to Implementation" framework for creating meaningful change.

The conversation explores why supplier diversity drives innovation, how meeting professionals can impact communities through intentional planning, and why empathy and curiosity are critical leadership skills.