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Smarter Online Safety — Jocelyn King with Daphne Ng
A frank, non-technical conversation about how AI (voice cloning & deepfakes) is changing scams — including a $25M corporate fraud case — and what everyday people and teams can do right now to protect themselves.

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Key takeaways:

1. Scams scale faster today by layering social engineering with mass tech channels (WhatsApp, Telegram, social).
2. Attackers specifically target distracted people during life changes — success rates rise dramatically.
3. Deepfakes and voice cloning are now good enough to fake meetings and trick finance teams (real $25M loss example).
4. New rule: “I’ll believe it when I verify it.” Implement offline passphrases, SOPs, and a culture of pausing/second-opinion.
5. Never transfer money or buy gift cards based on unsolicited DMs or urgent requests — that’s almost always a scam.

Practical actions you can take today

1. Agree on an offline passphrase with family & key colleagues (don’t store it digitally).
2. Build a “pause & verify” SOP: stop, ask a colleague, confirm by a separate channel.
3. Treat requests for gift cards as a red flag.
4. Limit or avoid voice-only authentication where possible. Use multi-factor and vetted biometric systems.
5. Educate new hires on SOPs and social-engineering red flags.

Connect with the guest:
Daphne Ng — Head of International Business (LinkedIn): https://sg.linkedin.com/in/daphne-ng-cyber

About Smarter Online Safety
Smarter Online Safety breaks complex cyber topics into clear, actionable steps for everyday people. Hosted by Jocelyn King — practical tips, real stories, and things you can implement today.

💬 Got a question for Daphne or a story about a scam? Drop it in the comments — we read them.
👍 Like this video if you learned something practical.
🔁 Share with your team, family, or elderly loved ones — the more people who know, the safer we all are.

#OnlineSafety #Deepfakes #CyberSecurity #VoiceCloning #SmarterOnlineSafety

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40 episodes