Overview:

In this episode of the SMB Community Podcast, hosts Amy and James discuss the monetization of AI for MSPs, leveraging existing skills and tools such as Microsoft Copilot and ChatGPT. They encourage MSPs to differentiate themselves by adopting AI technologies and utilizing available marketing funds. The hosts address the potential lapse of the CISA Act, the importance of upgrading to Windows 11, and California’s new AI legislation. They also highlight changing buyer demographics and emphasize the need for modern engagement strategies. Additionally, the show covers recent news, including the Justice Department's fine on Lumina and previews upcoming events and mastermind sessions.

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Chapter Markers:

00:00 Introduction and Greetings

01:56 MSP Question of the Week: Monetizing AI for MSPs

04:23 Microsoft's AI Tools and Resources

10:14 Cybersecurity News and Updates

17:02 Changing Demographics in MSP Clients

26:14 Upcoming Events and Final Thoughts

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Sponsor Memo:

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