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How Testers Can Influence Project Quality

Bonus Tipp: Never miss a crucial test again

"Some of the really basic things that people can do straight away, is to just make your work visible on the boards, just like anybody else's work." - Cassandra H. Leung

In this episode, I talk with Cassandra H. Leung about why testers still feel unseen and what we can do about it. We unpack impostor syndrome, the shy voice that says keep quiet, and how it holds many of us back. Cassandra shares a simple frame: show, share, shine. Put testing work on the board, share notes and dashboards, and keep a brag board for wins. We explore the wider role of testers across product talks, pipelines, and coaching the team.

Cassandra H. Leung is a trained Quality Engineer, certified Scrum Master, and UX enthusiast. She specialises in exploratory testing and test strategy, and enjoys supporting teams towards better quality products and processes. Cassandra has spoken at events around the world, writes about topics relevant to the technology industry, and creates content to educate future generations of testing specialists. She's active in the online testing community, and hopes to inspire others to share their stories and learnings.

Highlights:

  • Make testing work visible to gain recognition
  • Use show share shine to communicate testing value
  • Tester impact spans product talks, delivery pipelines, and team coaching
  • Build trust through regular conversations and pairing on real team pain points
  • Treat AI as a useful tool, not a threat
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Chapters

1. Making Testers More Visible (00:00:00)

2. Testing: Confidence and Perception (00:03:54)

3. Show, Share, Shine Method (00:08:47)

4. Expanding Testing Beyond Tradition (00:12:10)

5. Empowering Teams in Quality (00:14:20)

6. Core Skills and Self-Awareness (00:19:55)

7. Adaptability and Fearlessness Essentials (00:21:47)

27 episodes