CivicPlus empowers local governments to streamline operations and boost resident engagement by delivering unified, accessible digital experiences that connect staff and communities seamlessly. Trusted by over 10,000 governments, CivicPlus drives efficiency, transparency, and public trust with smart automation and flexible tools built for impact-led leadership.
In this episode, we discuss the role of technology in local government with Brendan Elwood, Vice President of Market Research at CivicPlus. We explore how CivicPlus empowers local governments through innovative software solutions, emphasizing the importance of engagement, accessibility, and crisis management. The conversation also touches on trends in local government technology, including the integration of AI and the need for operational transparency to build public trust. We also discuss the transformative role of AI in enhancing government efficiency, the importance of building trust through transparency, and the critical need for accessibility in local government services. We explore compliance challenges faced by government workers and the emerging trends in government technology, emphasizing the need for consolidation of services to improve efficiency. The discussion concludes with key takeaways for local government leaders on fostering resident engagement and trust to stimulate economic development.

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