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Control is comforting, but in complexity, it’s often a trap.
In this episode of Strategy Meets Reality, Mike Jones is joined by Michael Negendahl, founder of Exaptive Labs and a former emergency nurse, to explore why many leadership responses are performative rather than practical. They unpack the psychological need for certainty, the danger of chasing tidy plans in messy environments, and the difference between solving a problem and solving the wrong one.
This is a candid conversation about power, ego, and the courage to admit we don’t know. For leaders navigating real-world uncertainty, this one goes deep.
🔍 In this episode:
Why control is often just a performance
How strategy becomes theatre when leaders avoid discomfort
The gap between perception and reality in problem-solving
The difference between control and the illusion of control
What distributed intelligence looks like in practice
Why proximity to the customer changes everything
🎧 Keywords: Leadership, complexity, risk, control, decision-making, distributed intelligence, strategy, systems thinking, safety, problem-solving
📘 Learn more about Michael’s work: https://www.exaptivelabs.com/aboutus
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Subscribe and leave a review on your favourite platform — it helps more people find the podcast.
🔗 Full episodes, show notes, and resources: https://www.lbiconsulting.com/strategymeetsreality-podcast
📺 Watch on YouTube → https://www.youtube.com/@StrategyMeetsReality
🎧 Listen on Spotify, Apple Podcasts, and Buzzsprout
💬 Connect with host Mike Jones → https://www.linkedin.com/in/mike-h-jones/
Chapters
1. Introduction and Background of Michael Negendahl (00:00:00)
2. Transitioning from Nursing to Risk Management (00:03:41)
3. Understanding Complexity in Leadership (00:06:13)
4. The Need for Control in Leadership (00:08:25)
5. Navigating Uncertainty and Complexity (00:10:56)
6. The Role of Strategy in Organizations (00:13:19)
7. The Importance of Customer Connection (00:15:35)
8. Ego and Leadership in Decision Making (00:18:17)
9. The Performative Nature of Strategy (00:20:50)
10. Diagnosing Complex Problems (00:23:18)
11. The Difference Between Control and Perception of Control (00:25:45)
12. Perception vs. Reality in Problem Solving (00:29:16)
13. The Complexity of Safety Management (00:31:34)
14. Top-Down vs. Bottom-Up Strategies (00:34:41)
15. The Flaws of Aspirational Strategies (00:36:59)
16. Navigating Complex Problems in Organizations (00:41:02)
17. The Role of Leadership in Change Management (00:44:28)
18. Understanding the Nature of Problems (00:47:39)
19. Empowering Distributed Intelligence (00:50:26)
20. Outtro (00:59:15)
15 episodes
