Share
))
HBO and The Ringer's Bill Simmons hosts the most downloaded sports podcast of all time, with a rotating crew of celebrities, athletes, and media staples, as well as mainstays like Cousin Sal, Joe House, and a slew of other friends and family members who always happen to be suspiciously available.
…
continue reading
Manage episode 494575130 series 3673605
Content provided by Cubby. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Cubby or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://staging.podcastplayer.com/legal.
Adam Jarrell, Partner and General Manager of American Self Storage, shares how a background in multifamily real estate shaped his approach to self-storage. From building internal tools like QuickPay links and predictive gate access analytics to adopting business intelligence platforms, Adam outlines how curiosity, data fluency, and a focus on reducing friction drive operational success across his 15+ facility portfolio. He also discusses hiring philosophies, team ownership, and the role of AI in unlocking future efficiencies.
Key Takeaways:
(04:10) Reducing friction in customer workflows improves operational efficiency.
(06:05) Facility-level data collection supports smarter staffing decisions.
(12:51) AI has the potential to automate tasks and unlock new efficiencies.
(18:31) Overreliance on historical trends can limit growth potential.
(23:58) Rate sensitivity is often lower than operators assume.
(26:32) Evaluating risk helps tailor rent increases to specific conditions.
(32:19) Behavior-based analytics can help predict customer actions.
(35:39) A strong first experience drives loyalty and repeat rentals.
Resources Mentioned:
https://www.linkedin.com/in/adamjarrell/
American Self Storage | LinkedIn
https://www.linkedin.com/company/americanselfstorage/
American Self Storage | Website
https://www.americanstoragenc.com/
“No Rules Rules” by Reed Hastings and Erin Meyer
https://www.amazon.com/No-Rules-Netflix-Culture-Reinvention/dp/1984877860
http://make.com
http://zapier.com
https://cloud.google.com/bigquery?hl=en
https://www.microsoft.com/en-us/power-platform/products/power-bi/
https://slack.com/
https://www.uhaul.com/
Thank you for listening to “Students of Storage.” Be sure to leave us a 5-star review and subscribe so you don’t miss an episode.
#CubbyStorageSoftware #SelfStorageOperations #SelfStorageSoftware
6 episodes
