In Episode 49 of Success Behind The Numbers, ​we sit down with Dr. Justin Chen, D.O. ​- Doctor of Osteopathic Medicine who leads with compassion, integrity, and a deep commitment to community. 🎙️🩺
Dr. Chen opens up about the mindset it takes to be a trusted provider, how he empowers patients to ask questions, and why being fully present during tough conversations matters more than ever. From his early days of 24-hour call shifts to becoming a respected attending physician, Justin shares the real story behind doctor-patient trust, and what good medicine actually looks like.
We dive into the highs and lows of medical practice, the unseen weight doctors carry, how he builds long-term relationships in a fast-paced system, and what it means to stay human in a profession that often demands superhuman energy.
Whether you’re in the medical field or not, this episode will make you rethink what leadership looks like when people are at their most vulnerable.
Timestamps:
0:00 – Meet Dr. Justin Chen
5:30 – Why Internists Are the Front Lines of Patient Care
9:15 – How He Earns Long-Term Trust With Patients
14:20 – The Role of Teamwork and Empathy in Healthcare
18:50 – Why Presence Matters More Than Pressure
25:10 – Conversations That Change How He Sees the Job
30:40 – Staying Human in a High-Stress Industry
36:00 – Advice for Anyone Building Trust-Based Relationships
Follow Rich:
📲 Instagram: @richamato_kwcore
📧 Facebook: Richard Amato Keller Williams Core
Follow Dr. Justin Chen:
📲 Instagram: @justchen11
📧 LinkedIn: Justin Chen, DO - Family Medicine Resident Physician
#SuccessBehindTheNumbers #RichAmato #DoctorOfOsteopathicMedicine #ModernMedicine #TrustInHealthcare #LongIslandDoctors #HeartOfHealthcare #EmpathyInHealthcare #RealTalkWithDoctors #QuietLeadership