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Lessons in Leadership: How to Create a Thriving Workplace Culture with Ben Bridwell

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Manage episode 477288863 series 3616292
Content provided by Michael Bishop. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Michael Bishop or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://staging.podcastplayer.com/legal.

In this episode, Alex Burhoe is joined by Ben Bridwell, President of Chargebacks911, a leader in the complex and often misunderstood world of payment disputes. Ben dives into the mechanics of chargebacks, how merchants can minimize fraud-related losses, and what it takes to scale a tech-driven, product-led company in the fintech space.

From humble beginnings to leading a global company with over 350 employees, Ben shares his journey of building company culture, hiring for potential over credentials, and investing in people. He also reveals why a high-performance work environment and continuous improvement mindset are key drivers of growth.

You’ll hear about:

  • How Chargebacks911 became a leader in dispute resolution technology

  • Why “evolution, not revolution” is Ben’s growth philosophy

  • Strategies to create a high-performing, people-first workplace culture

  • Ben’s thoughts on passive income, personal finance, and AI’s growing impact

------------------------------------------------------------------------------------------- Be a Guest Are you a successful business owner, entrepreneur, or professional with insights to share? Apply to be a guest on https://successinmotionpodcast.com/guest and share your expertise with a wide audience eager to learn about you

  continue reading

44 episodes

Artwork
iconShare
 
Manage episode 477288863 series 3616292
Content provided by Michael Bishop. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Michael Bishop or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://staging.podcastplayer.com/legal.

In this episode, Alex Burhoe is joined by Ben Bridwell, President of Chargebacks911, a leader in the complex and often misunderstood world of payment disputes. Ben dives into the mechanics of chargebacks, how merchants can minimize fraud-related losses, and what it takes to scale a tech-driven, product-led company in the fintech space.

From humble beginnings to leading a global company with over 350 employees, Ben shares his journey of building company culture, hiring for potential over credentials, and investing in people. He also reveals why a high-performance work environment and continuous improvement mindset are key drivers of growth.

You’ll hear about:

  • How Chargebacks911 became a leader in dispute resolution technology

  • Why “evolution, not revolution” is Ben’s growth philosophy

  • Strategies to create a high-performing, people-first workplace culture

  • Ben’s thoughts on passive income, personal finance, and AI’s growing impact

------------------------------------------------------------------------------------------- Be a Guest Are you a successful business owner, entrepreneur, or professional with insights to share? Apply to be a guest on https://successinmotionpodcast.com/guest and share your expertise with a wide audience eager to learn about you

  continue reading

44 episodes

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