Jeremy Van Puffelen is the President of PRISM Logistics, a third-party logistics company specializing in warehousing and supply chain services for consumer packaged goods, food and beverage, retail, and manufacturing businesses. With more than 20 years at the company, he has helped PRISM expand its warehouse footprint to over two million square feet. Jeremy also serves on the board of the International Warehouse Logistics Association (IWLA).

The evolution of the logistics industry is driven by automation, efficiency, and changing customer expectations. How can companies scale without losing the human touch that keeps teams and clients connected?

As an operations and business development expert in the logistics industry, Jeremy Van Puffelen advocates for understanding every corner of your business — from sweeping warehouse floors to leading executive teams. He recommends spending time on the ground to understand real operational costs and challenges before making strategic decisions. Jeremy maintains that automation should amplify — not replace — human potential and that transparency in pricing and performance builds trust. Leveraging technology and teamwork as tools can create sustainable, people-first growth.

Tune in to this episode of The Tao of Pizza Podcast as Mark Hiddleson interviews Jeremy Van Puffelen, President of PRISM Logistics, about how hands-on leadership and automation shape modern logistics. Jeremy delves into the company's automated guided vehicles (AGV) journey, lessons in building lasting client relationships, and how to foster a family-oriented culture of continuous improvement.