HBO and The Ringer's Bill Simmons hosts the most downloaded sports podcast of all time, with a rotating crew of celebrities, athletes, and media staples, as well as mainstays like Cousin Sal, Joe House, and a slew of other friends and family members who always happen to be suspiciously available.
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On this episode of Tech A Break, we dive deep into the customer journey, what it really means, what it takes to get it right, and why even the smallest details (including toilet roll in the stalls) can make all the difference.We also bring back our fictional rare bookshop, first introduced in some of the earliest episodes.
103 episodes