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Tinder and Visa to bring ID-verifying tech to more places and Airbnb rolled out an AI customer service bot in the US

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Manage episode 480989204 series 1321951
Content provided by SpokenLayer. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by SpokenLayer or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://staging.podcastplayer.com/legal.

World, the biometric ID company best known for its eyeball-scanning Orb devices, at an event late on Wednesday announced several partnerships aimed at driving sign-ups and demonstrating the applications of its tech. World is partnering with Match Group, the dating app conglomerate, to verify the IDs of Tinder users in Japan. Also, Airbnb started rolling out an AI-powered customer service bot in the U.S. last month, CEO Brian Chesky said during the firm’s first-quarter conference call on Thursday. Chesky said 50% of Airbnb’s U.S. users are already using the AI bot for customer service.

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5765 episodes

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Manage episode 480989204 series 1321951
Content provided by SpokenLayer. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by SpokenLayer or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://staging.podcastplayer.com/legal.

World, the biometric ID company best known for its eyeball-scanning Orb devices, at an event late on Wednesday announced several partnerships aimed at driving sign-ups and demonstrating the applications of its tech. World is partnering with Match Group, the dating app conglomerate, to verify the IDs of Tinder users in Japan. Also, Airbnb started rolling out an AI-powered customer service bot in the U.S. last month, CEO Brian Chesky said during the firm’s first-quarter conference call on Thursday. Chesky said 50% of Airbnb’s U.S. users are already using the AI bot for customer service.

Learn more about your ad choices. Visit podcastchoices.com/adchoices

  continue reading

5765 episodes

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