Managing The Digital Workforce: AI’s Role In The Future Of Work Technovation With Peter High (CIO, CTO, CDO, CXO Interviews) podcast

1036: What does it mean to manage a digital workforce?

In this episode of Technovation, we feature a panel from our most recent Metis Strategy Summit where three top executives explore how AI is reshaping work, both automating tasks, and changing the nature of management itself.

Peter High speaks with:

Jennifer Charters, Chief Information Officer at Lincoln Financial
Prasanna Gopalakrishnan, Chief Product & AI Officer at ADP
Daniel Marcu, Global Head of AI Engineering at Goldman Sachs

Together, they discuss:

Why AI agents require new thinking about team structure and oversight
How CIOs and CHROs must partner to build enterprise AI fluency
The risks of shadow AI and the need for secure platforms
How habit loops and performance incentives impact AI adoption
What it takes to balance innovation speed with organizational readiness

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