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Money pressure builds quietly—then feels impossible. We open up about what we’re seeing across New Zealand households right now: families juggling higher refix rates, patchy incomes after layoffs, and the creeping stress of arrears on essentials like rates and insurance. Rather than waiting for a final notice, we walk through practical moves that lenders actually respect and respond to.
We start with the first lifeline most people overlook: the bank’s care team. From temporary interest‑only terms to short mortgage holidays and structured arrears plans, there are real tools on the table when you engage early and show a plan. We talk frankly about pride, avoidance, and unopened mail, and why one honest call can buy the time you need to reset your cash flow. Alongside that, we map the income side—extra shifts, casual work outside your field, and small asset sales—and explain how benefits help but rarely bridge a mortgage gap on their own.
Debt priorities can be counterintuitive. While high‑interest balances bite hard, lenders also assess “character” in the five C’s of lending. Keeping a tiny drip on 0% Work and Income or IRD debts for years can signal poor intent and weaken future approvals. We explain a smarter twin‑track: clear government debts quickly to strengthen your profile while you cut the worst revolving rates. If multiple providers and due dates are tripping you up, consolidation can simplify repayments into one manageable line, reduce fees, and lower the risk of missed payments—provided you pair it with a firm spending reset.
Second‑tier lenders aren’t a magic escape; they have policies and risk appetites too. They read statements, they spot patterns, and they weigh behaviour. That’s why early engagement matters more than bravado. If you’re feeling stuck, reach out. We’ll help you talk to the right teams, organise a repayment plan, and protect the bills that really matter. Subscribe for more clear, practical finance guidance, share this with someone who needs a nudge, and leave a review to help others find it.

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Chapters

1. Why So Many Are Struggling (00:00:00)

2. Interest Rates, Job Losses, Reality (00:00:40)

3. Contact The Bank’s Care Team (00:01:31)

4. Take Responsibility And Find Income (00:02:24)

5. Open Your Mail And Engage Early (00:03:28)

6. Stay Current On Rates And Insurance (00:03:58)

7. Which Debts To Tackle First (00:04:29)

8. Character And The Five C’s Of Lending (00:05:16)

9. Debt Consolidation To Simplify (00:06:41)

10. Limits Of Second‑Tier Lenders (00:07:28)

11. Make A Plan And Ask For Help (00:08:33)

12. Free Support And Sign Off (00:09:00)

175 episodes