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Content provided by Brent Kelly--The Agent Leader Podcast. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Brent Kelly--The Agent Leader Podcast or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://staging.podcastplayer.com/legal.
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Beyond the Policy: Transforming Insurance from Commodity to Connection

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Manage episode 478862514 series 1333747
Content provided by Brent Kelly--The Agent Leader Podcast. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Brent Kelly--The Agent Leader Podcast or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://staging.podcastplayer.com/legal.

Is your agency stuck selling insurance as just another commodity? In this powerful episode, Brent Kelly reveals how to shift that perception through meaningful communication and client connection.

Learn how to differentiate your agency by going beyond the overused promises of "great service" and "experienced staff." We explore the "head, heart, and hands" framework with insights inspired by Kari Glennon—designed to help you connect with what your clients think, feel, and truly value.

Highlights include:

  • (01:00) - Insurance Is Not a Commodity
  • (09:58) - Building Connections Through Understanding Clients
  • (14:40) - Mastering Communication Skills in Insurance
  • (19:15) - Developing Critical Communication Skills
  • (24:48) - Continuous Improvement in Insurance Communication
  • (36:14) - Exclusive Partnership Opportunities in Insurance

You’ll discover how a consultative approach uncovers what really matters to business owners, turning conversations into conversions and transactions into trusted relationships.

We also share practical strategies for delivering compelling value statements, handling crucial conversations, and preparing through role-playing and low-risk practice—all rooted in Stephen Covey’s timeless principle: seek first to understand.

Whether you're a producer or agency leader, this episode will help elevate your communication, grow your impact, and unlock new levels of client loyalty.

To learn more about our programs for growth-minded insurance agencies, visit www.sitkins.com

  continue reading

290 episodes

Artwork
iconShare
 
Manage episode 478862514 series 1333747
Content provided by Brent Kelly--The Agent Leader Podcast. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Brent Kelly--The Agent Leader Podcast or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://staging.podcastplayer.com/legal.

Is your agency stuck selling insurance as just another commodity? In this powerful episode, Brent Kelly reveals how to shift that perception through meaningful communication and client connection.

Learn how to differentiate your agency by going beyond the overused promises of "great service" and "experienced staff." We explore the "head, heart, and hands" framework with insights inspired by Kari Glennon—designed to help you connect with what your clients think, feel, and truly value.

Highlights include:

  • (01:00) - Insurance Is Not a Commodity
  • (09:58) - Building Connections Through Understanding Clients
  • (14:40) - Mastering Communication Skills in Insurance
  • (19:15) - Developing Critical Communication Skills
  • (24:48) - Continuous Improvement in Insurance Communication
  • (36:14) - Exclusive Partnership Opportunities in Insurance

You’ll discover how a consultative approach uncovers what really matters to business owners, turning conversations into conversions and transactions into trusted relationships.

We also share practical strategies for delivering compelling value statements, handling crucial conversations, and preparing through role-playing and low-risk practice—all rooted in Stephen Covey’s timeless principle: seek first to understand.

Whether you're a producer or agency leader, this episode will help elevate your communication, grow your impact, and unlock new levels of client loyalty.

To learn more about our programs for growth-minded insurance agencies, visit www.sitkins.com

  continue reading

290 episodes

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