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Strategy to Scale: From AI Pilot to Production - Cat Valverde - The Agentic Insider - Episode #15

The Agentic Insider

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Why do so many companies struggle with moving beyond AI pilot programs into production? Cat Valverde, Founder of Enterprise AI Solutions, joins The Agentic Insider to provide real, actionable advice on how to ethically and equitably implement AI in your business. Cat shares her unique background and motivation for focusing on ethical AI, driven by her father's telemarketing practices. The discussion covers the complexities of AI implementation in enterprises, the importance of strategy to scale, and the challenges of gaining trust in the rapidly evolving AI landscape. She emphasizes the need for ethical and equitable AI use, suggesting that enterprises should consider upskilling employees and focusing on long-term goals rather than short-term metrics. The episode concludes with rapid-fire questions and insights into Cat's personal interests and upcoming projects.

Takeaways:

  • Prepare for AI Integration by Building Trust: Building trust is a key factor for adopting AI. Ensure transparent communication and demonstrate reliability to gain buy-in from all stakeholders.
  • Upskill Existing Employees: Rather than resorting to layoffs, invest in upskilling your current workforce to handle new AI technologies. This approach can provide long-term benefits and stability.
  • Evaluate AI Use Cases Carefully: Don't jump on AI trends just because others are doing it. Critically assess whether a particular AI solution addresses a real problem in your business.
  • Measure Time to Value: Focus on leading indicators rather than lagging ones. Track how quickly a new AI implementation can deliver tangible value to your business.
  • Pilot Programs and Feedback: When running AI pilots, frequently review and assess their progress. Abandon unsuccessful pilots early to minimize wasted resources.
  • Collaboration and Discernment in AI: Encourage collaboration between human intelligence and AI. Ensure that staff members are trained to critically evaluate AI outputs rather than taking them at face value.
  • Adopt a Long-Term Perspective: For AI implementation, set and review long-term goals rather than focusing exclusively on quarterly targets.

Quote of the Show:

  • “Scaling is important, profits are important, that's what business is. But finding a way that it can also be ethically and equitably implemented is the name of the game for everything that we do.” - Cat Valverde

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