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ServiceNow Series E192: James Burson, Senior Director - ServiceNow Practice Lead at Jade Global

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Manage episode 467420247 series 2874110
Content provided by Alldus International. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Alldus International or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://staging.podcastplayer.com/legal.

Today's guest is James Burson, Senior Director - ServiceNow Practice Lead at Jade Global. Founded in 2003, Jade Global has been the growth guiding star for hundreds of mid-size to large enterprises in North America. They have enabled 21st-century visionaries with contemporary technology services that help them scale their businesses and create delightful human experiences through speed, efficiency and cost optimization.

James is a savvy technical services management professional with experience in operations, software implementation, systems architecture & implementation, project management, strategy and business management experience within technology-driven industries. He is highly-skilled in combining technology, leadership, and management practices to increase customer satisfaction, quality and productivity.

In the episode, James talks about:

His experience from IT veteran, ServiceNow expert, consultant & asset management leader,

Jade Global as a trusted integrator and growth in ServiceNow,

Reshaping Jade’s ServiceNow practice, driving growth & customer solutions,

ServiceNow’s industry focus, Generative AI use cases and innovation,

How Jade excels with culture, growth and experienced consultants,

Their welcoming culture, focused growth and customer-centric opportunities

  continue reading

724 episodes

Artwork
iconShare
 
Manage episode 467420247 series 2874110
Content provided by Alldus International. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Alldus International or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://staging.podcastplayer.com/legal.

Today's guest is James Burson, Senior Director - ServiceNow Practice Lead at Jade Global. Founded in 2003, Jade Global has been the growth guiding star for hundreds of mid-size to large enterprises in North America. They have enabled 21st-century visionaries with contemporary technology services that help them scale their businesses and create delightful human experiences through speed, efficiency and cost optimization.

James is a savvy technical services management professional with experience in operations, software implementation, systems architecture & implementation, project management, strategy and business management experience within technology-driven industries. He is highly-skilled in combining technology, leadership, and management practices to increase customer satisfaction, quality and productivity.

In the episode, James talks about:

His experience from IT veteran, ServiceNow expert, consultant & asset management leader,

Jade Global as a trusted integrator and growth in ServiceNow,

Reshaping Jade’s ServiceNow practice, driving growth & customer solutions,

ServiceNow’s industry focus, Generative AI use cases and innovation,

How Jade excels with culture, growth and experienced consultants,

Their welcoming culture, focused growth and customer-centric opportunities

  continue reading

724 episodes

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