HBO and The Ringer's Bill Simmons hosts the most downloaded sports podcast of all time, with a rotating crew of celebrities, athletes, and media staples, as well as mainstays like Cousin Sal, Joe House, and a slew of other friends and family members who always happen to be suspiciously available.
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In this episode of The Amazon Connect Podcast, hosts Marc Rudkowski and Douglas Park welcome Yasser El-Hagan, founder and CEO of Pernetix, to discuss the latest updates in Amazon Connect, the importance of partnerships in the contact center space, and the innovative solutions offered by Pernetix. The conversation covers the integration of generative AI in email responses, the significance of managed services, and how Pernetix is redefining value in the CX landscape. Yasa shares insights on the rapid evolution of technology and the necessity for businesses to adapt and innovate continuously.
#amazonconnect #aws #customerexperience #cx
9 episodes