Ready to trade guesswork for growth that actually serves patients? We bring you a candid, fast-moving conversation with strategist and fractional CRO Ian Miller, whose career spans a massive apparel business, a Guinness World Record charity marathon, stand-up comedy, and now a portfolio of dental innovations that blend rigor with heart. Ian shares how he helps founder-led dental companies move from invention to adoption, and why every business he backs needs a benevolent arm baked into its DNA.
We dig into the biggest operational friction in practices: stocking and selling products. Ian explains how Dropship Dental lets clinicians recommend precise brands chairside and ship direct to the patient—no inventory, no tax hassle, no backroom chaos. Patients get clarity and fair pricing, practices earn a revenue share, and vendors keep margins by skipping layers that add cost without adding care. If staffing is tight and shelves aren’t moving, this is a simpler way to deliver the right tools at the right time.
Fear is the other blocker, and the breakthrough is virtual reality. With Paper Plane Therapeutics, Ian details how immersive VR can reduce or even eliminate dental anxiety and pain without drugs, opening doors for patients who’ve avoided the chair for years. We also spotlight product “unicorns” like PerioTwist—a silicone, conical interdental tool that delivers medicaments right at the gumline—and training that elevates teams, including myofunctional therapy certification for hygienists. The throughline is the oral-systemic link: dentistry doesn’t just fix teeth—it safeguards whole-body health. That’s why Ian argues dentists must claim the “doctor” title with confidence and design systems that honor their impact.
If you want to serve more people without burning out your staff or your shelves, you’ll leave with practical paths to action: direct-to-patient fulfillment, anxiety-calming VR, smarter home-care tools, and training that turns intention into outcomes. Subscribe, share this with a colleague who needs a lift, and leave a review with the one change you’ll try first—we’re listening and ready to help you make it real.