How To Give Firm Feedback With Jeff Hancher The Better Leadership Team Show podcast

Content provided by Mike Goldman. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Mike Goldman or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://staging.podcastplayer.com/legal.

The Better Leadership Team Show »
How to Give Firm Feedback with Jeff Hancher

5d ago 50:50

MP3•Episode home

In this episode of The Better Leadership Team Show, I sit down with Jeff Hancher, a powerhouse executive coach, keynote speaker, and host of the award-winning Champion Forum Podcast. Jeff's journey—from growing up in poverty with two disabled parents, to serving in the U.S. Army, to climbing the ranks at a Fortune 500 company—is a story of grit, growth, and transformational leadership.

We dive deep into his new book, Firm Feedback in a Fragile World, and unpack the critical leadership skill that too many avoid: giving honest, impactful feedback. Jeff shares how the best leaders earn the right to be candid, how to tailor feedback styles for different team members, and why regular one-on-ones are a non-negotiable.

Whether you’re leading a small team or an entire organization, this episode offers practical strategies to build trust, inspire accountability, and lead with courage and compassion.

Key Takeaways:

Why feedback is the leadership currency of high-performing teams
How to set clear, reasonable expectations and follow through
The 3 types of feedback and how to apply them effectively
The danger of the "feedback sandwich"
How to build a culture of upward feedback and open communication

Grab Jeff’s book and get exclusive bonuses at:
firmfeedbackbook.com

Connect with Jeff and learn more about his work:
Website: jeffhancher.com

Thanks for listening! Connect with us at mike-goldman.com/blog and on Instagram@mikegoldmancoach and on YouTube @Mikegoldmancoach

Chapters

1. How to Give Firm Feedback with Jeff Hancher (00:00:00)

2. Jeff Hancher's Journey and Background (00:05:12)

3. The Importance of Firm Feedback (00:09:40)

4. Earning the Right to Give Feedback (00:15:03)

5. Setting Clear Expectations (00:19:52)

6. The Timing and Method of Feedback (00:24:54)

7. Establishing a Routine for One-on-Ones (00:26:51)

8. Building Trust Through Personal Connection (00:28:55)

9. The High Calling of Leadership (00:32:13)

10. Types of Feedback: Finding the Right Approach (00:36:32)

11. Creating a Culture of Upward Feedback (00:42:26)

124 episodes

#MBA #Business #Mike Goldman #Leadership #Entrepreneur #Teambuilding #CEOs #IT Management #Accounting #Growth #Team