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In this episode of The Career Refresh, Jill Griffin breaks down the Bridges Transition Model—a timeless framework for leading yourself and your team through change with clarity and compassion. Learn how to navigate the emotional side of transformation, manage uncertainty, and build momentum for what’s next.

You’ll learn:

  • The difference between change (the external event) and transition (the internal process)
  • How to guide yourself and others through the three phases: Endings, the Neutral Zone, and New Beginnings
  • Practical ways to communicate, lead, and build trust during times of uncertainty

Articles I wrote or contributed to on Forbes.com:

Grief Without a Funeral: grieving loss opportunties

How to navigate the loss of top talent

Support the show

Jill Griffin, host of The Career Refresh, delivers expert guidance on workplace challenges and career transitions. Jill leverages her experience working for the world's top brands like Coca-Cola, Microsoft, Hilton Hotels, and Martha Stewart to address leadership, burnout, team dynamics, and the 4Ps (perfectionism, people-pleasing, procrastination, and personalities).
Visit JillGriffinCoaching.com for more details on:

  • Book a 1:1 Career Strategy and Executive Coaching HERE
  • Build a Leadership Identity That Earns Trust and Delivers Results.
  • Gallup CliftonStrengths Corporate Workshops to build a strengths-based culture
  • Team Dynamics training to increase retention, communication, goal setting, and effective decision-making
  • Keynote Speaking
  • Grab a personal Resume Refresh with Jill Griffin HERE

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Chapters

1. From Endings to Beginnings: Leading Through Change (00:00:00)

2. Setting The Stage For Change (00:00:01)

3. Change vs. Transition Explained (00:00:49)

4. Why People Resist: Loss And Grief (00:02:33)

5. Phase One: Endings And Letting Go (00:03:13)

6. Honoring The Past In Mergers (00:05:14)

7. Phase Two: The Neutral Zone “Hallway” (00:06:32)

8. Lead As Anchor And Architect (00:08:31)

9. Phase Three: New Beginnings And Clarity (00:09:22)

10. Celebrate Wins And Reinforce Identity (00:11:05)

11. Three Leadership Principles For Transitions (00:12:09)

12. Reframing The Messy Middle (00:15:31)

251 episodes