In the latest episode of For The Doers, host Dan Hall sits down with Krysten Garduno, Senior Director of Revenue Cycle Management at Espire Dental. With years of experience transforming revenue cycle operations, Krysten has built a career turning one of the most overlooked areas of dentistry into a growth engine.
During the conversation, Krysten shares her journey from treatment coordinator to leading multi-state RCM teams, explaining how blending technology with human-centered processes can boost efficiency and drive practice growth. She dives into strategies for leading through change, improving patient financial experiences, and leveraging AI to augment workflows without losing the personal touch. Listeners will gain actionable insights on optimizing revenue, empowering teams, and preparing their practices for the future of dentistry.
Whether you’re a dental leader, practice manager, or aspiring RCM specialist, this episode is packed with practical advice and real-world examples to help you build smarter, leaner, and more resilient operations.