HBO and The Ringer's Bill Simmons hosts the most downloaded sports podcast of all time, with a rotating crew of celebrities, athletes, and media staples, as well as mainstays like Cousin Sal, Joe House, and a slew of other friends and family members who always happen to be suspiciously available.
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Chris Nash is our guest on this edition of The CEO.digital Show EXTRA, discussing why CX is more important than long-term measurable conversions, and where the role of personalisation falls into this. As well as delving into his inspiring drive behind starting a new business in the midst of a global pandemic, and his entrepreneurial role as an independent Digital Consultant.
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