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In this episode of the CHRO Mindset Podcast, hosted by Pulkit Joshi, Indranil Sen, Co-Founder at Alter Ego Accelerators, shares insights on the CHRO Mindset podcast.
Focused on shaping modern workplaces, the interview delves into Indranil's advocacy for employee-centric workplace culture. He emphasizes the equation EX equals CX, linking the quality of employee experience (EX) to customer experience (CX).
Drawing from his extensive corporate experience with companies like American Express and IBM, he underscores the importance of prioritizing employee well-being.
Indranil envisions a future HR technology platform (like an HR software system) rooted in employee experience, leveraging intuitive design, voice commands, and AI to capture the employee lifecycle.
The discussion extends to HR excellence, diversity and inclusion, employee value proposition, and the evolving role of generative AI in HR.

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59 episodes