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How cloud calling platforms and crisis management solutions intersect with Avaya and 911inform

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Manage episode 439549980 series 2794175
Content provided by AVI-SPL Digital Workplace Services Provider. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by AVI-SPL Digital Workplace Services Provider or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://staging.podcastplayer.com/legal.

Brandi Hardman of Avaya and Jay Robison of 911inform join this episode of The Collaboration Space. They share insights on the benefits of cloud calling and contact center platforms and the importance of incorporating an emergency preparedness solution into those platforms.
During this podcast, we discuss:
- An intro to cloud calling and contact center platforms
- Key criteria for selecting a platform
- The importance of embedded platform security and crisis management solutions
- Avaya's unique crisis management capabilities
- How AVI-SPL and Avaya can help move your voice tech to the cloud
Explore Avaya solutions:
Blog: Top Considerations For Moving Your Contact Center to the Cloud
More about Avaya and AVI-SPL
Get AV and unified communications news delivered to your inbox.
Follow AVI-SPL:
Linkedin X YouTube

  continue reading

69 episodes

Artwork
iconShare
 
Manage episode 439549980 series 2794175
Content provided by AVI-SPL Digital Workplace Services Provider. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by AVI-SPL Digital Workplace Services Provider or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://staging.podcastplayer.com/legal.

Brandi Hardman of Avaya and Jay Robison of 911inform join this episode of The Collaboration Space. They share insights on the benefits of cloud calling and contact center platforms and the importance of incorporating an emergency preparedness solution into those platforms.
During this podcast, we discuss:
- An intro to cloud calling and contact center platforms
- Key criteria for selecting a platform
- The importance of embedded platform security and crisis management solutions
- Avaya's unique crisis management capabilities
- How AVI-SPL and Avaya can help move your voice tech to the cloud
Explore Avaya solutions:
Blog: Top Considerations For Moving Your Contact Center to the Cloud
More about Avaya and AVI-SPL
Get AV and unified communications news delivered to your inbox.
Follow AVI-SPL:
Linkedin X YouTube

  continue reading

69 episodes

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