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Ep. 77 - Fundamentals of Communication - The Right Level of Responsiveness

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Manage episode 473255928 series 3395353
Content provided by ConGenius. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by ConGenius or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://staging.podcastplayer.com/legal.

How much communication is too much? Should you respond to customers immediately, or set clear office hours?

In this episode, we dive into the balance between being responsive and setting boundaries. We’ll explore what quality communication looks like, how to manage customer expectations, and strategies to stay available without burning out. Tune in for practical tips on building trust with clients while maintaining your sanity!

Stay connected with Kinsey, Ben, and the rest of The Contractor Commute crew:
Website for Estimating and Takeoff Software: Construction Sales, Takeoff, and Estimating Software | ConGenius
Facebook: ConGenius | Springfield MO (facebook.com)
Youtube: https://www.youtube.com/@contractorcommute
Email hello@thecontractorcommute for questions and feedback

  continue reading

83 episodes

Artwork
iconShare
 
Manage episode 473255928 series 3395353
Content provided by ConGenius. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by ConGenius or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://staging.podcastplayer.com/legal.

How much communication is too much? Should you respond to customers immediately, or set clear office hours?

In this episode, we dive into the balance between being responsive and setting boundaries. We’ll explore what quality communication looks like, how to manage customer expectations, and strategies to stay available without burning out. Tune in for practical tips on building trust with clients while maintaining your sanity!

Stay connected with Kinsey, Ben, and the rest of The Contractor Commute crew:
Website for Estimating and Takeoff Software: Construction Sales, Takeoff, and Estimating Software | ConGenius
Facebook: ConGenius | Springfield MO (facebook.com)
Youtube: https://www.youtube.com/@contractorcommute
Email hello@thecontractorcommute for questions and feedback

  continue reading

83 episodes

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