In this follow-up conversation, I welcome back healthcare advocate and tech CEO Renee Balcom to discuss how grandparents and families can take control of caregiving decisions before a crisis hits. Renee shares practical insights on avoiding common caregiving mistakes, understanding medical and legal authority, and how technology, such as her new platform, Scroll.care, is changing the way families find trustworthy care providers.

We explore why planning for aging is not about fear—but about empowerment—and how grandparents can build a legacy of compassion, preparedness, and advocacy within their families.

Key Takeaways:

• Why "responsibility without authority" is one of the biggest caregiving mistakes.
• How to use Scroll.care to find vetted care professionals in your area.
• The surprising age when children gain medical privacy rights (and what parents can do).
• How to navigate the healthcare system and communicate effectively with doctors.
• Why it's time for grandparents to lead family discussions about care, aging, and health.
• Technology and AI can enhance (not replace) human connection in caregiving.
• People are often unprepared for the realities of aging and caregiving.
• Family caregivers often live in denial about aging loved ones.
• The importance of having structured conversations about aging and care.
• Legal authority is crucial for caregivers to make decisions.
• Understanding the difference between a power of attorney and a durable power of attorney is essential.
• A HIPAA release document is essential for accessing medical information.
• Care planning should prioritize the individual's needs and desires.
• Patients should feel empowered to ask questions and slow down treatment decisions.
• Culturally appropriate care is vital in healthcare services.

Links Mentioned:

• Renee Balcom's Website
• Scroll.care Platform
• Renee's First Appearance on The Cool Grandpa Podcast (Ep. 154: "See Differently")
• Family Care Conversation Starter