HBO and The Ringer's Bill Simmons hosts the most downloaded sports podcast of all time, with a rotating crew of celebrities, athletes, and media staples, as well as mainstays like Cousin Sal, Joe House, and a slew of other friends and family members who always happen to be suspiciously available.
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Chapters
1. Introduction to Customer Success and Onboarding (00:00:00)
2. Building Customer Success from Scratch (00:03:34)
3. Challenges in Building Customer Success (00:11:39)
4. The Importance of Onboarding (00:22:51)
5. Creating Wow Moments in Onboarding (00:35:36)
6. Key Takeaways for Building Onboarding Programs (00:52:22)
40 episodes