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Chapters

1. The Rise of AI in Customer Success (00:00:00)

2. Overcoming Administrative Burdens with AI (00:02:51)

3. Common Mistakes in AI Adoption (00:06:07)

4. Maximizing AI's Potential in Customer Success (00:09:03)

5. Practical Applications of AI in Daily Tasks (00:11:54)

6. Transforming Discovery Calls and QBRs with AI (00:15:06)

7. Forecasting Renewals and Managing Customer Relationships (00:17:58)

8. Introducing the AI Co-Pilot Guide (00:21:12)

9. Running with AI (00:24:04)

10. Recap (00:26:57)

41 episodes