HBO and The Ringer's Bill Simmons hosts the most downloaded sports podcast of all time, with a rotating crew of celebrities, athletes, and media staples, as well as mainstays like Cousin Sal, Joe House, and a slew of other friends and family members who always happen to be suspiciously available.
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Episode 276: Rob, JP, and Dillon discuss effective pulse checks with your customers.
⏱️ Timestamps:
00:00:00 - Intro
00:01:24 - Quick pulse check insights
00:02:39 - Creative feedback techniques
00:03:34 - Building trust with questions
00:05:38 - Timing is everything
00:07:15 - The QBR question dilemma
00:12:04 - Measuring customer happiness
00:13:27 - Wrapping up
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🤝 Connect with the hosts:
Dillon's LinkedIn: https://www.linkedin.com/in/dillonryoung
JP's LinkedIn: https://www.linkedin.com/in/jeanpierrefrost/
Rob's LinkedIn: https://www.linkedin.com/in/rob-zambito/
101 episodes