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Digital Musings: Measuring Customer Health Without Telemetry and Combatting Imposter Syndrome | Episode 060

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Manage episode 428004431 series 3479744
Content provided by Alex Turkovic. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Alex Turkovic or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://staging.podcastplayer.com/legal.

In this solo episode, we tackle two primary topics:

  • Imposter Syndrome specific to Digital CS and how to combat it
  • Building Customer Health Scores without the benefit of product Telemetry

Along the way, I also share a few news items and resources with you.
Enjoy! I know I sure did...
Resources:

Support the show

+++++++++++++++++
Like/Subscribe/Review:
If you are getting value from the show, please follow/subscribe so that you don't miss an episode and consider leaving us a review.
Website:
For more information about the show or to get in touch, visit DigitalCustomerSuccess.com.
Buy Alex a Cup of Coffee:
This show runs exclusively on caffeine - and lots of it. If you like what we're, consider supporting our habit by buying us a cup of coffee: https://bmc.link/dcsp
Thank you for all of your support!
The Digital Customer Success Podcast is hosted by Alex Turkovic
🎬 This content was edited by Lifetime Value Media.
Learn more at: https://www.lifetimevaluemedia.com

  continue reading

Chapters

1. Digital Musings: Measuring Customer Health Without Telemetry and Combatting Imposter Syndrome | Episode 060 (00:00:00)

2. Imposter Syndrome and Health Scores (00:00:03)

3. Building a Unique Digital Strategy (00:11:18)

4. Measuring Customer Health Without Telemetry (00:17:50)

97 episodes

Artwork
iconShare
 
Manage episode 428004431 series 3479744
Content provided by Alex Turkovic. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Alex Turkovic or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://staging.podcastplayer.com/legal.

In this solo episode, we tackle two primary topics:

  • Imposter Syndrome specific to Digital CS and how to combat it
  • Building Customer Health Scores without the benefit of product Telemetry

Along the way, I also share a few news items and resources with you.
Enjoy! I know I sure did...
Resources:

Support the show

+++++++++++++++++
Like/Subscribe/Review:
If you are getting value from the show, please follow/subscribe so that you don't miss an episode and consider leaving us a review.
Website:
For more information about the show or to get in touch, visit DigitalCustomerSuccess.com.
Buy Alex a Cup of Coffee:
This show runs exclusively on caffeine - and lots of it. If you like what we're, consider supporting our habit by buying us a cup of coffee: https://bmc.link/dcsp
Thank you for all of your support!
The Digital Customer Success Podcast is hosted by Alex Turkovic
🎬 This content was edited by Lifetime Value Media.
Learn more at: https://www.lifetimevaluemedia.com

  continue reading

Chapters

1. Digital Musings: Measuring Customer Health Without Telemetry and Combatting Imposter Syndrome | Episode 060 (00:00:00)

2. Imposter Syndrome and Health Scores (00:00:03)

3. Building a Unique Digital Strategy (00:11:18)

4. Measuring Customer Health Without Telemetry (00:17:50)

97 episodes

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