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Chapters

1. Welcome, Milestone, and Plan (00:00:00)

2. Why Voice Mode for Automation (00:01:12)

3. Use Case: PM Insights from Calls (00:02:12)

4. Prompting Strategy and Guardrails (00:03:14)

5. Flow Setup: Gong to Airtable (00:04:53)

6. Chatbot Platform Options (00:06:08)

7. Privacy, Compliance, and Control (00:07:15)

8. Choosing Zapier-Native Chatbot (00:08:02)

9. Response Design and PII Scrubbing (00:09:09)

10. Deliverables: Step-by-Step PDF Guide (00:10:06)

11. Closing, Link to Guide, and Feedback (00:11:12)

100 episodes