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Content provided by Galen Low and Kelsey Alpaio, Galen Low, and Kelsey Alpaio. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Galen Low and Kelsey Alpaio, Galen Low, and Kelsey Alpaio or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://staging.podcastplayer.com/legal.
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How to Build Impactful Rapport With Your Clients

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Manage episode 468382732 series 2286446
Content provided by Galen Low and Kelsey Alpaio, Galen Low, and Kelsey Alpaio. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Galen Low and Kelsey Alpaio, Galen Low, and Kelsey Alpaio or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://staging.podcastplayer.com/legal.

Trust isn’t free—especially when you inherit a project that's completely off the rails. But instead of going in guns blazing, what if you could build trust with authenticity and strategic partnership?

Galen Low sits down with Melissa Morris, founder of Agency Authority, to discuss practical strategies for establishing trust, improving collaboration, and proving your value as a strategic partner. Whether you’re struggling with client rapport or looking to refine your approach, this conversation will give you the tools to strengthen relationships and keep your projects on track.

Resources from this episode:

  continue reading

Chapters

1. How to Build Impactful Rapport With Your Clients (00:00:00)

2. Navigating Client Frustrations (00:02:15)

3. Scaling Your Agency Sustainably (00:08:17)

4. The Ice Cream Shop Success Story (00:11:06)

5. Tips for New Project Managers (00:15:29)

6. Balancing Good Cop and Bad Cop as a Project Manager (00:19:33)

7. Building Client Rapport with Thoughtfulness (00:24:44)

8. Client Relationship Management & Budgeting (00:28:51)

9. Firing a Client: Process & Considerations (00:31:01)

10. Understanding and Adapting to Client Nuances (00:34:16)

194 episodes

Artwork
iconShare
 
Manage episode 468382732 series 2286446
Content provided by Galen Low and Kelsey Alpaio, Galen Low, and Kelsey Alpaio. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Galen Low and Kelsey Alpaio, Galen Low, and Kelsey Alpaio or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://staging.podcastplayer.com/legal.

Trust isn’t free—especially when you inherit a project that's completely off the rails. But instead of going in guns blazing, what if you could build trust with authenticity and strategic partnership?

Galen Low sits down with Melissa Morris, founder of Agency Authority, to discuss practical strategies for establishing trust, improving collaboration, and proving your value as a strategic partner. Whether you’re struggling with client rapport or looking to refine your approach, this conversation will give you the tools to strengthen relationships and keep your projects on track.

Resources from this episode:

  continue reading

Chapters

1. How to Build Impactful Rapport With Your Clients (00:00:00)

2. Navigating Client Frustrations (00:02:15)

3. Scaling Your Agency Sustainably (00:08:17)

4. The Ice Cream Shop Success Story (00:11:06)

5. Tips for New Project Managers (00:15:29)

6. Balancing Good Cop and Bad Cop as a Project Manager (00:19:33)

7. Building Client Rapport with Thoughtfulness (00:24:44)

8. Client Relationship Management & Budgeting (00:28:51)

9. Firing a Client: Process & Considerations (00:31:01)

10. Understanding and Adapting to Client Nuances (00:34:16)

194 episodes

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