Note: This is a replay of a top performing episode from 2024

Adam Hickman is the Vice President of Learning and Org Development at Partners Federal Credit Union, a Walt Disney Company. In addition to this role, Adam is an author and professor and writes and speaks regularly on topics related to management and leadership.

During our conversation, Adam dove into some of the changes in the workplace and the implications of those changes (ex: technology) for what companies need out of their people managers so that they can have engaged and productive employees.

Adam also shared some of his team’s strategy and approach at his organization around manager effectiveness, the approaches they are taking in redesign the role of the manager and develop good managers, and his own to recruit and empower effective managers, and some of his own thoughts on how you can create a better world of work through better managers.