Our Transforming Journey (from laggard to upper quartile) with Alex Plant, CEO, Scottish Water

In this episode of The Exec Exchange, host Piers Clark interviews Alex Plant, Chief Executive of Scottish Water. Alex shares his career journey, including significant roles in Anglian Water, the Civil Aviation Authority, and the UK Treasury. They discuss the unique public ownership model of Scottish Water, its transformation since formation in 2002, and its current standing. Alex highlights the organization’s customer-centric approach, effective regulation, and future goals, including raising public awareness about water usage in Scotland. The conversation also touches on Alex’s personal values and leadership philosophy.

00:00 Introduction to the Exec Exchange Podcast
00:17 Alex Plant's Career Journey
01:30 Overview of Scottish Water
01:42 Scottish Water's Unique Public Ownership Model
03:55 Transformation Journey of Scottish Water
09:49 Future Vision for Scottish Water
11:19 Personal Insights from Alex Plant
12:14 Conclusion and Farewell