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The American healthcare system is one of the most innovative in the world. But it’s also riddled with complex challenges, such as access to affordable medications, inefficiency and administrative burdens, and communication barriers between providers. There’s clearly a better way—and at Surescripts, we have a unique sightline into what that may be. In this series, host Melanie Marcus, Chief Marketing Officer of Surescripts, sits down with today’s most inspiring and innovative leaders in healt ...
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Lex speaks with Ali Niknam, CEO and founder of Bunq, a leading European neobank. Ali shares Bunq’s journey from its founding during the financial crisis to becoming Europe’s second-largest neobank. The conversation explores Bunq’s user-centric philosophy, innovative products, and unique organizational design. Ali discusses overcoming regulatory challenges, prioritizing cultural values, and fostering accountability within teams. The episode also examines the complexities of the European fintech landscape and Bunq’s mission to revolutionize banking by focusing on user needs and continuous improvement.
MENTIONED IN THE CONVERSATION
Topics: Bunq, ING, Revolut, Betterment, Synapse, TransIP, Fintech, banking, crypto, neobank, challenger bank, culture, Europe, VC
ABOUT THE FINTECH BLUEPRINT
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TIMESTAMPS
1’09: Bunq’s Bold Mission: Ali Niknam on Reinventing Banking for the Modern User
6’27: Building from the Core: Why Bunq Chose the Hard Road to Reinvent Banking
10’08: Bootstrapped Banking: Building Bunq Without External Capital or Compromise
13’56: Launching the Future: Bringing Innovation to Market with Bunq’s First 45-Person Team
17’35: From Payments to Personalization: How Users Drove a Decade of Product Innovation
19’52: Designing for Eva: How Bunq Rebuilt Its Organization Around the User, Not the Org Chart
22’02: Beyond Titles: How Bunq’s Ownership-Driven Culture Redefines Teams, KPIs, and Hierarchy
28’14: Culture Over Compensation: How Bunq Attracts Mission-Aligned Talent Without Relying on Equity
35’06: Europe’s Tech Paradox: Why Innovation Thrives Despite Fragmentation—and What Must Change
39’11: The channels used to connect with Ali & learn more about Bunq
43’07: The channels used to connect with Edward & learn more about Zerohash
Disclaimer here — this newsletter does not provide investment advice and represents solely the views and opinions of FINTECH BLUEPRINT LTD.
Contributors: Lex, Laurence, Matt, Farhad, Mike, Daniella
Want to discuss? Stop by our Discord and reach out here with questions.
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