In this episode of The Future of BizTech, host JC Granger sits down with Dr. Steven Charlap, founder and CEO of SOAP Health—a revolutionary AI-powered platform born from personal tragedy and built to prevent medical misdiagnoses. With stories of loss, persistence, and purpose, Dr. Charlap shares how Soap Health combines digital humans and cutting-edge diagnostics to reimagine primary care. From fighting the physician shortage to building a tool that may save over a million lives, this episode dives deep into the future of AI in healthcare—and the passion that powers it.

They explore how SOAP Health’s AI assistant enables patients to open up more honestly than with a real doctor, helping reduce missed diagnoses while supporting overwhelmed physicians. Dr. Charlap also shares why he’s deliberately taken a slower go-to-market approach, the emotional weight of turning grief into innovation, and what it really takes to lead a mission-driven startup. If you’re into healthtech, AI ethics, or purpose-fueled entrepreneurship, this one’s for you.