In this episode of the ‘Go-To’ Physio podcast, David O'Sullivan and Paddy Mulligan discuss the hidden confidence crisis faced by new therapists in private practice. They explore the common challenges in hiring, the importance of communication and setting clear expectations, and how to build confidence in new hires. The conversation emphasizes the need for clinic owners to provide structured support and mentorship to help therapists thrive in their roles, ultimately leading to better patient outcomes and a more cohesive team.

Takeaways

• The hidden confidence crisis affects both new and experienced therapists.

• Effective communication is crucial in managing expectations between clinic owners and therapists.

• New therapists often experience fear and uncertainty when starting in a new role.

• Setting clear expectations from the beginning can prevent mismatches in hiring.

• Regular check-ins and structured support help build confidence in new hires.

• Therapists need to feel they are evolving and improving in their roles.

• A common language among team members enhances collaboration and learning.

• Clinic owners should prioritize mentorship and training for their staff.

• Understanding the emotional state of therapists is key to supporting them effectively.

• Creating a positive and fun work environment fosters better relationships and performance.

Sound Bites

"I was actually a little bit afraid."

"You can't over communicate."

"The best therapists are inquisitive."

Chapters

00:00 The Hidden Confidence Crisis

02:54 Communication: The Key to Success

05:55 Expectations and Reality in Hiring

08:49 Understanding the New Grad Experience

11:52 Building Confidence in Clinicians

15:06 The Importance of Clinical Frameworks

17:51 Creating a Supportive Environment

20:51 The Role of Mentorship

24:04 Aligning Goals for Better Outcomes

26:52 Top Tips for Successful Hiring

Additional Resources:

Free Head Physio Systems 6 Step Checklist: ⁠https://thegotophysio.com/checklist/⁠

Our Flagship ‘Go To’ Therapist Mentorship Program: ⁠https://thegotophysio.com/mentorship/⁠

Our Clinic Owner Business Mentorship Program: ⁠https://thegotophysio.com/business-mentorship/⁠

Happy Progressing Patients Book: ⁠https://thegotophysio.com/book/⁠

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